Terms of Service
Last updated: August 18, 2026 (draft — to be reviewed before launch)
Overview
This website is operated by REXSAR ONLINE SERVICES LLC under the brand MyPetHealth Shop. Throughout the site, the terms "we", "us", and "our" refer to MyPetHealth Shop. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms, conditions, and policies referenced here or available by hyperlink. If you do not agree to all of these Terms, you may not access the website or use any services. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.
1. Online store terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. A breach of any of the Terms will result in an immediate termination of your right to use the site.
2. Products and availability
MyPetHealth Shop is currently being built and is not yet accepting orders. When products become available, we reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction, and to limit quantities. All descriptions of products and pricing are subject to change at any time without notice. We make every effort to display product colors and images accurately, but we cannot guarantee that your device's display will be accurate.
3. Not veterinary or medical advice
MyPetHealth Shop sells everyday pet-care products. Nothing on this site — including product descriptions, category names, articles, or emails — is veterinary or medical advice, and no product sold here is intended to diagnose, treat, cure, or prevent any disease or condition. Always consult a licensed veterinarian about your pet's health, and follow the manufacturer's instructions for every product.
4. Accuracy of information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.
5. Prices, payment, and orders
Prices for our products are subject to change without notice. We reserve the right to refuse or cancel any order, including orders that appear to be placed by dealers, resellers, or distributors, or that we suspect are fraudulent. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. [TO BE COMPLETED before launch: accepted payment methods and applicable taxes.]
6. Shipping, returns, and refunds
Shipping and returns are governed by our Shipping & Delivery and Returns & Refunds policies, which form part of these Terms and will be finalized before launch.
7. Third-party links and tools
Certain content, products, and services available via our site may include materials from third parties, and we may provide access to third-party tools. Third-party links may direct you to websites that are not affiliated with us; we are not responsible for examining or evaluating their content or accuracy.
8. Intellectual property
The MyPetHealth name, the MyPetHealth Shop name, the paw logo, and the design and content of this site are the property of REXSAR ONLINE SERVICES LLC or its licensors and may not be used without permission.
9. Prohibited uses
You are prohibited from using the site or its content for any unlawful purpose; to violate any laws or regulations; to infringe upon our intellectual property rights or those of others; to harass, abuse, or discriminate; to submit false or misleading information; to upload malicious code; to collect personal information of others; to spam or scrape; or to interfere with the security features of the site.
10. Disclaimer of warranties; limitation of liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. Except as expressly stated by us, all products and services are provided "as is" and "as available" without any representation or warranty. To the fullest extent permitted by law, REXSAR ONLINE SERVICES LLC, its owners, employees, affiliates, and suppliers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the service or any products purchased through it. Because some jurisdictions do not allow the exclusion or limitation of certain damages, our liability shall be limited to the maximum extent permitted by law.
11. Indemnification
You agree to indemnify and hold harmless REXSAR ONLINE SERVICES LLC and its affiliates, officers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
12. Governing law
These Terms shall be governed by and construed in accordance with the laws of [TO BE COMPLETED before launch: state of formation of REXSAR ONLINE SERVICES LLC], United States, without regard to conflict-of-law principles.
13. Changes to these Terms
We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. Your continued use of the site following the posting of changes constitutes acceptance of those changes.
14. Contact information
Questions about the Terms of Service should be sent to support@getmypethealth.com.